Please read these terms carefully before using our services
By accessing and using the services provided by JB Travels ("Company," "we," "our," or "us"), you ("Client," "you," or "your") agree to be bound by these Terms and Conditions ("Terms"). These Terms constitute a legally binding agreement between you and JB Travels.
If you do not agree to these Terms, you must not use our services. Your continued use of our services constitutes acceptance of any modifications to these Terms.
JB Travels provides luxury travel planning and concierge services, including but not limited to:
We act as an intermediary between you and various travel suppliers. While we strive to provide accurate information, we do not guarantee the availability, quality, or performance of third-party services.
All bookings are subject to availability and confirmation by suppliers. A booking is not confirmed until you receive written confirmation from JB Travels and any required deposits have been processed.
All prices are quoted in USD unless otherwise specified and are subject to change until booking confirmation. Prices may vary based on:
Special requests (dietary requirements, accessibility needs, room preferences) will be communicated to suppliers but cannot be guaranteed. Additional charges may apply for special accommodations.
We accept major credit cards, bank transfers, and cryptocurrency payments. All payments are processed securely through encrypted payment systems.
Failure to make payments by the due date may result in booking cancellation and forfeiture of deposits. Late payment fees may apply.
All prices are exclusive of applicable taxes unless stated otherwise. You are responsible for any taxes, duties, or fees imposed by relevant authorities.
Cancellation fees apply as follows:
If a supplier cancels your booking, we will:
We strongly recommend comprehensive travel insurance to protect against unforeseen circumstances. Insurance may cover cancellation fees, medical emergencies, and trip interruptions.
You are responsible for ensuring you have valid travel documents, including:
While we provide guidance and assistance with travel documentation, you remain solely responsible for obtaining and maintaining valid documents. We are not liable for denied entry or travel disruptions due to inadequate documentation.
You must provide accurate and complete information, including:
You agree to:
You are responsible for assessing your fitness for travel activities and obtaining appropriate medical clearance when necessary.
JB Travels acts as an intermediary and is not liable for:
Our total liability for any claim shall not exceed the total amount paid by you for the specific service giving rise to the claim.
We exclude liability for indirect, consequential, or punitive damages, including lost profits, business interruption, or emotional distress.
Neither party shall be liable for failure to perform due to circumstances beyond reasonable control, including:
In such cases, we will work to minimize disruption and provide alternative arrangements where possible.
All content on our website and materials, including text, images, logos, and designs, are protected by intellectual property rights and remain our property.
We grant you a limited, non-exclusive license to use our content solely for personal, non-commercial purposes related to your travel planning.
You may not reproduce, distribute, modify, or create derivative works from our content without written permission.
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
We encourage resolving disputes through direct communication. Please contact our client services team first to discuss any concerns.
If informal resolution fails, disputes may be submitted to mediation through a mutually agreed mediator.
Any unresolved disputes shall be settled through binding arbitration in accordance with the rules of the American Arbitration Association.
You agree to resolve disputes individually and waive the right to participate in class action lawsuits.
These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles. Any legal proceedings shall be conducted in the courts of Los Angeles County, California.
We reserve the right to modify these Terms at any time. Changes will be effective upon posting on our website with an updated "Last Modified" date.
Material changes will be communicated via email or website notice. Continued use of our services constitutes acceptance of modified Terms.
If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.
For questions about these Terms or our services, please contact us:
Email: ap@travelsbyjb.com
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: Closed
Sunday: 10:00 AM - 6:00 PM EST
Emergency Support: 24/7
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These Terms constitute the entire agreement between you and JB Travels regarding the use of our services.